Privacy Policy
**Last updated:** February 25, 2026
Alchemy Loops ("we," "our," or "us") operates the website **alchemyloops.com** and respects your privacy.
This Privacy Policy explains how your personal data is collected, processed, and protected when you use our website and purchase digital products.
---
1. Data Controller
**Alchemy Loops**
Italy
---
2. Data We Collect
Alchemy Loops **does not directly collect or store personal data** on our website.
However, we use Payhip (a third-party service) to manage:
- Purchases and payment processing
- Digital product delivery
- Email subscriptions and updates
When you purchase a product or subscribe to our mailing list, **Payhip collects and processes your personal information**, including:
- Name and email address
- Payment details (processed securely by Payhip and its payment providers, such as PayPal and Stripe)
- IP address and device information (for fraud prevention and analytics)
- Purchase history and download activity
**We do not have direct access to your payment information** (credit card numbers, billing details). These are handled exclusively by Payhip's secure payment processors in compliance with PCI-DSS standards.
---
3. Legal Basis for Processing (GDPR)
Under the **General Data Protection Regulation (GDPR)**, personal data is processed on the following legal bases:
- **Contract performance:** To process your purchase and deliver digital products
- **Legitimate interest:** To analyze website traffic, prevent fraud, and improve our services
- **Consent:** To send promotional emails or newsletters (you may opt out at any time)
---
4. How Your Data Is Used
Your personal data is used exclusively to:
- Process transactions and deliver purchased digital products
- Send order confirmations and download links
- Provide customer support
- Send email updates and newsletters (only if you subscribe; unsubscribe anytime)
- Analyze aggregate usage trends to improve our website and offerings
**We do not sell, rent, or share your personal data with third parties** except as necessary for payment processing and email delivery managed by Payhip.
---
5. Third-Party Services
We rely on the following third-party services:
Payhip (Payment Processing & Email)
- **Purpose:** Handles purchases, product delivery, and email subscriptions
- **Data processed:** Name, email, payment details, IP address, purchase history
- **Location:** Payhip is based in the United Kingdom and complies with GDPR
Porkbun (Domain Registrar)
- **Purpose:** Domain hosting for alchemyloops.com
- **Data processed:** No personal data from users; only domain registration data (not publicly accessible with WHOIS privacy)
---
6. Data Retention
- **Purchase data:** Retained by Payhip in accordance with their data retention policies and applicable tax/legal requirements (typically 7 years for financial records in the EU)
- **Email subscribers:** Data retained until you unsubscribe or request deletion
- **Website analytics:** Aggregate, anonymized data may be retained indefinitely
---
7. Your Rights Under GDPR
If you are located in the **European Union (EU) or European Economic Area (EEA)**, you have the following rights regarding your personal data:
- **Right of access:** Request a copy of your personal data
- **Right to rectification:** Correct inaccurate or incomplete data
- **Right to erasure ("right to be forgotten"):** Request deletion of your data
- **Right to restrict processing:** Limit how your data is used
- **Right to data portability:** Receive your data in a structured, machine-readable format
- **Right to object:** Object to processing based on legitimate interests
- **Right to withdraw consent:** Unsubscribe from emails or revoke consent at any time
**To exercise these rights**, contact Payhip directly (as they are the data processor).
You may also contact us, and we will forward your request to Payhip.
---
8. Data Security
We take reasonable measures to protect your data. However, since data is processed by third-party services (Payhip), security is primarily managed by them.
Payhip uses:
- **SSL/TLS encryption** for data transmission
- **PCI-DSS compliant payment processors** (PayPal, Stripe)
- **Secure servers** with regular security audits
No method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but rely on industry-standard practices.
---
9. Cookies
Alchemy Loops **does not use tracking cookies** for advertising or analytics on our website.
However, **Payhip may use cookies** for:
- Session management (checkout process)
- Fraud prevention
- Analytics
For more information, see Payhip's Cookie Policy
---
10. International Data Transfers
Your data may be transferred to and processed in countries outside the EU, including the **United Kingdom** (where Payhip is based) and the **United States** (where Payhip's infrastructure providers operate).
These transfers are protected by:
- **Standard Contractual Clauses (SCCs)** approved by the European Commission
- **Adequacy decisions** (e.g., UK GDPR equivalence)
---
11. Children's Privacy
Alchemy Loops does not knowingly collect data from individuals under the age of **16** (or the applicable age of digital consent in your country).
If you believe we have inadvertently collected data from a minor, contact us immediately, and we will take steps to delete it.
---
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Continued use of our website after changes constitutes acceptance of the updated policy.
---
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy:
Alchemy Loops
Email: info@alchemyloops.com
Website: Contact's Page
For data-related requests (access, deletion, etc.):
Contact Payhip Support
---